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/ NEW PLANS
Our exciting and True Value Reseller Plans launched. All plans
include Unlimited Domains, Mails, Databases starting at $19
*All Payments To InterHost (InterPole Solutions)
InterHost ("The Company") agrees to furnish
services to the Subscriber, subject to the following
TOS (Terms of Service).
Use of InterHost Service constitutes acceptance and
agreement to InterHost's AUP as well as InterHost's TOS (Terms
All provisions of this contract are subject to the
TOS (Terms of Service) of InterHost, Inc. and AUP
(Acceptable Use Policy). The AUP
may be changed from time to time at the discretion
of the Company. Subscriber understands that change
to the AUP by the Company shall not be grounds for
early contract termination or non-payment.
This Agreement shall be construed in all respects
in accordance with the laws of the India and enforceable
in the country.
Disclosure to Law Enforcement:
The AUP specifically prohibits
the use of our service for illegal activities.
Therefore, Subscriber agrees that the Company
may disclose any and all subscriber information
including assigned IP numbers, account history,
account use, etc. to any law enforcement agent
who makes a written request without further consent
or notification to the Subscriber. In addition
InterHost shall have the right to terminate all
service set forth in this Agreement.
Service Rates: Subscriber
acknowledges that the nature of the service furnished
and the initial rates and charges have been communicated
to Subscriber. Subscriber is aware that the Company
may prospectively change the specified rates and
charges from time to time. The promotional offer
is contingent upon Company achieving and maintaining
its cost of service goals including but not limited
to rates charged to company by its suppliers.
Payment: Establishment of
this service is dependent upon receipt by the
Company of payment of stated charges. Subsequent
payments are due on the anniversary date of the
month for that month's service. The above applies
to all accounts and services provided by InterHost.
Payments and Fees: Credit
cards that are declined for any reason are subject
to a $1.00 declination fee. Service will be interrupted
on accounts that reach 10 days past due. Service
interrupted for nonpayment is subject to a $50
reconnect charge. Accounts not paid by due date
are subject to a $7.95 late fee. Accounts that
are not collectable by InterHost may be turned
over to an outside collection agency for collection.
If your account is turned over for collection,
you agree to pay the company a "Processing and
Collection" Fee of not less than $50 nor more
than $150. If you desire to cancel your account,
please follow the proper procedure to do this
as outlined in this TOS.
Refund and Disputes: All
payments to InterHost, Inc. are nonrefundable.
This includes the one time setup fee and subsequent
charges regardless of usage. All overcharges or
billing disputes must be reported within 60 days
of the time the dispute occurred. If you dispute
a charge to your credit card issuer that, in InterHost's
sole discretion is a valid charge under the provisions
of the TOS and /or AUP, you agree to pay InterHost
an "Administrative Fee" of not less than $50 and
not more than $150.
Failure to Pay: The Company
may temporarily deny service or terminate this
Agreement upon the failure of Subscriber to pay
charges when due. Such termination or denial will
not relieve Subscriber of responsibility for the
payment of all accrued charges, plus reasonable
interest and any collection fees.
Account Cancellation: Requests
for canceling accounts may be made in writing
with at least 30 days notice but not more than
60 days prior written notice and sent to:
InterHost Attn: Cancellations
Gauri Shankar, Pestom Sagar
Chembur, Mumbai - India
Or you may call 91-22-25222505 or fax the
cancellation request to 91-22-25244874.
Subscriber acknowledges that
the service provided is of such a nature that
service can be interrupted for many reasons other
than the negligence of the company and that damages
resulting from any interruption of service are
difficult to ascertain. Therefore, subscriber
agrees that the company shall not be liable for
any damages arising from such causes beyond the
direct and exclusive control of the company. Subscriber
further acknowledges that the company's liability
for its own negligence may not in any event exceed
an amount equivalent to charges payable by subscriber
for services during the period damages occurred.
In no event shall the company be liable for any
special or consequential damages, loss or injury.
New Domain Accounts: All
new webhosting accounts involving new domains
will be set up and entered into our DNS servers
within 1 business day. Due to unforeseen complications,
however, this process may sometimes require up
to 7 business days. If the new domain is registered
by the account holder, there will be no handling
fee. If the domain is registered by InterHost,
Inc. on behalf of the account holder a handling
fee will be incurred.
Transfer of Domains: New
webhosting accounts which involve the transfer
of a domain from another provider to InterHost,
Inc. will require a minimum of seven (7) days
to be set up and entered into our DNS servers.
In some cases, such transfers may take up to sixty
(60) days. Due to the unpredictable nature of
the transfer process, no guarantees are made regarding
the amount of time a specific transfer may take.
If the transfer of the domain is done by InterHost,
Inc. on behalf of the account holder a handling
fee will be incurred. If the customer cancels
service during the transfer period for any reason,
all charges are considered earned.
Support Boundaries: InterHost,
provides 24 x 7 technical support to our subscribers
(except for few holidays and short company meetings
when we close our center.) We limit our technical
support to our area of expertise. The following
is our guidelines when providing support: InterHost
provides support related to your server or virtual
site physical functioning. InterHost does not
offer tech support for application specific issues
such as cgi programming, html or any other such
issue. InterHost does not provide technical support
for YOUR customers. If you can email, we encourage
you to email support@InterPole.net
for assistance. If you are able to get online
and have other questions, the answers may be on
our home page - we encourage you to check there
first. Lastly, the Help files in the program you
are using may have the answer to your question
so please do investigate these resources before
calling tech support.
SPAM and Unsolicited Commercial
Email (UCE): InterHost takes a zero tolerance
approach to the sending of Unsolicited Commercial
Email (UCE) or SPAM over our network. Very simply
this means that customers of InterHost may not
use or permit others to use our network to transact
in UCE. Customers of InterHost may not host, or
permit hosting of, sites or information that is
advertised by UCE from other networks. Violations
of this policy carry severe penalties, including
termination of service.
Violation of InterHost's SPAM
policy will result in severe penalties. Upon
notification of an alleged violation of our
SPAM policy, InterHost will initiate an immediate
investigation (within 48 hours of notification).
During the investigation, InterHost may restrict
customer access to the network to prevent
further violations. If a customer is found
to be in violation of our SPAM policy, InterHost
may, at its sole discretion, restrict, suspend
or terminate customer's account. Further,
InterHost reserves the right to pursue civil
remedies for any costs associated with the
investigation of a substantiated policy violation.
InterHost will notify law enforcement officials
if the violation is believed to be a criminal
First violations of this policy
will result in an "Administrative Fee" of
$250 and your account will be reviewed for
possible immediate termination. A second violation
will result in an "Administrative Fee" of
$500 and immediate termination of your account.
Users who violate this policy agree that in
addition to these "Administrative" penalties,
they will pay "Research Fees" not to exceed
$175 per hour that InterHost personnel must
spend to investigate the matter. PLEASE, DO
NOT SPAM from your account.
As our Customers are ultimately
responsible for the actions of their clients
over the InterHost network, it is advisable
that Customers develop a similar, or stricter,
policy for their clients.
BEGINNING IMMEDIATELY, anyone hosting websites
or services on their server that support spammers
or cause any of our IP space to be listed in any
of the various Spam Databases will have their server
immediately removed from our network. The server
will not be reconnected until such time that you
agree to remove ANY and ALL traces
of the offending material immediately upon reconnection
and agree to allow us access to the server to confirm
that all material has been COMPLETELY removed.
Severe violations may result in immediate and permanent
removal of the server from our network without notice
to the customer. Any server guilty of a second violation
WILL be immediately and permanently removed
from our network without notice.
IP Address Ownership:
If InterHost assigns Customer an Internet
Protocol address for Customer's use, the right
to use that Internet Protocol address shall
belong only to InterHost, and Customer shall
have no right to use that Internet Protocol
address except as permitted by InterHost in
its sole discretion in connection with the
Services, during the term of this Agreement.
InterHost shall maintain and control ownership
of all Internet Protocol numbers and addresses
that may be assigned to Customer by InterHost,
and InterHost reserves the right to change
or remove any and all such Internet Protocol
numbers and addresses, in its sole and absolute
discretion. Our allocation of IP addresses
is limited by ARIN's new policies. These new
policies state that use of IP addresses for
IP based virtual hosts will not be accepted
as justification for new IP addresses. What
this means to you is that you MUST use
name-based hosting where possible. We
will periodically review IP address usage,
and if we find that clients are using IP addresses
where name-based hosting could be used, we
will revoke authorization to use those IP
addresses that could be used with name-based
Bandwidth and Disk Usage:
Customer agrees that bandwidth and disk usage
shall not exceed the number of megabytes per
month for the Services ordered by Customer
on the Order Form (the "Agreed Usage"). InterHost
will monitor Customer's bandwidth and disk
usage. InterHost shall have the right to take
corrective action if Customer's bandwidth
or disk usage exceeds the Agreed Usage. Such
corrective action may include the assessment
of additional charges, disconnection or discontinuance
of any and all Services, or termination of
this Agreement, which actions may be taken
is in InterHost's sole and absolute discretion.
If InterHost takes any corrective action under
this section, Customer shall not be entitled
to a refund of any fees paid in advance prior
to such action. In the event that a customer
exceeds the included allocation, InterHost
may, at its sole discretion, collect a deposit,
in an amount determined by InterHost, against
customer's credit card on file with InterHost.
System and Network Security:
Users are prohibited from violating or attempting
to violate the security of the InterHost Network.
Violations of system or network security may
result in civil or criminal liability. InterHost
will investigate occurrences, which may involve
such violations and may involve, and cooperate
with, law enforcement authorities in prosecuting
Users who are involved in such violations.
These violations include, without limitation:
Accessing data not intended
for such User or logging into a server
or account, which such User is not authorized
Attempting to probe, scan
or test the vulnerability of a system
or network or to breach security or authentication
measures without proper authorization.
Attempting to interfere
with service to any user, host or network,
including, without limitation, via means
of overloading, "flooding", "mail bombing"
Forging any TCP/IP packet
header or any part of the header information
in any e-mail or newsgroup posting.
Taking any action in order
to obtain services to which such User
is not entitled.
Notification of Violation:
InterHost is under no duty
to look at each customer's or user's activities
to determine if a violation of the AUP
has occurred, nor do we assume any responsibility
through our AUP to monitor or police Internet-related
First violation: Any User,
which InterHost determines to have violated
any element of this Acceptable
Use Policy, shall receive an email, warning
them of the violation. The service may be
subject at InterHost's discretion to a temporary
suspension pending a User's agreement in writing,
to refrain from any further violations.
Second Violation: Users that
InterHost determines to have committed a second
violation of any element of this Acceptable
Use Policy shall be subject to immediate suspension
or termination of service without further
We reserve the right, to drop
the section of IP space involved in Spam or
Denial-of-Service complaints if it is clear
that the offending activity is causing great
harm to parties on the Internet. In particular,
if open relays are on your network or a customer's
network, or if denial of service attacks are
originating from your network. In certain
rare cases, we may have to do this before
attempting to contact you. If we do this,
we will contact you as soon as is feasible.
Suspension of Service or Cancellation:
InterHost reserves the right to suspend network
access to any customer if in the judgment of the
InterHost network administrators the customer's
server is the source or target of the violation
of any of the other terms of the AUP or for any other reason which
InterHost chooses. If inappropriate activity is
detected, all accounts of the Customer in question
will be deactivated until an investigation is
complete. Prior notification to the Customer is
not assured. In extreme cases, law enforcement
will be contacted regarding the activity. The
customer will not be credited for the time the
customer's machines were suspended.
InterHost reserves the right to
amend its policies at any time. All Sub-Networks,
resellers and managed servers of InterHost must
adhere to the above policies. Failure to follow
any term or condition will be grounds for immediate
Cancellation. You will be held responsible for
the actions of your clients in the matter described
on these Terms and conditions. Therefore, it is
in your best interest to implement a similar or
stricter Terms and conditions or otherwise called
wishes to emphasize that in agreeing to the InterHost
Acceptable Use Policy (AUP)
and Terms of Service (ToS), customer indemnifies
InterHost for any violation of the Acceptable
Use Policy (AUP) and Terms of Service (ToS)
that results in loss to InterHost or the bringing
of any claim against InterHost by any third-party.
This means that if InterHost is sued because of
a customer's or a customer of a customer's activity,
the customer will pay any damages awarded against
InterHost, plus all costs and attorney's fees.
You must provide us with, and keep current, good
contact information for you. E-mail, fax, and
telephone contacts are used, in that order of
A waiver by the Company of
any breach of any provision of this Agreement
by Subscriber shall not operate as or be construed
as a continuing or subsequent waiver thereof
or as a waiver of any breach of any other
Subscriber shall not transfer
or assign this Agreement without the prior
written consent of the Company. Company may
assign Agreement at anytime without consent
from or notice to Subscriber. Company reserves
right to cancel customers rights under this
contract at anytime without further obligation.
InterHost takes no responsibility
for any material input by others and not posted
to the InterHost Network by InterHost. InterHost
is not responsible for the content of any
other websites linked to the InterHost Network;
links are provided as Internet navigation
tools only. InterHost disclaims any responsibility
for any such inappropriate use and any liability
to any person or party for any other person
or party's violation of this policy.
InterHost is not responsible
for any damages your business may suffer.
InterHost does not make implied or written
warranties for any of our services. InterHost
denies any warranty or merchantability for
a specific purpose. This includes loss of
data resulting from delays, non-deliveries,
wrong delivery, and any and all service interruptions
caused by InterHost.
It is absolutely forbidden
to host pornographic content or IRC servers
on Virtual Server Accounts. Virtual Server
Accounts found hosting this material will
be subject to immediate cancellation without
Responsibility for Content:
You, as InterHost's customer, are solely responsible
for the content stored on and served by your InterHost